We offer free shipping to anywhere in Indonesia. All domestic orders will be sent using JNE ( Yes Service ). Delivery can take 1-2 business days depending on your location. You will receive a tracking number once your order has been dispatched.
We ship internationally using EMS Pos Indonesia. Free Express Shipping applied for order above $250 ( Zone 1, Zone 2, Zone 3 ) $300 ( Zone 4, Zone 5 )
*Currently Standard Shipping ( $10 ) only available for Singapore and Malaysia area.
Flat rate Express Shipping :
Express $20 (ETA 4-8 business days depending on your location.
Express $20 (ETA 4-8 business days depending on your location.)
- United states of America ( Zone 3 )
Express $20 (ETA 3-7 business days depending on your location.)
Express $25 (ETA 3-7 business days depending on your location.)
Express $45 (ETA 4-9 business days depending on your location.)
TRACKING YOUR ORDER
You can track your order via email notification sent or here. If you do not receive your tracking details, please contact our team directly.
DUTIES & TAXES
Orders to countries outside Indonesia may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. HERON ships your package according to Incoterms delivered duty unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside Indonesia and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.